Microsoft 365 Support & Management in Lichfield
Licensing, migration, security hardening, SharePoint structure and Teams Telephony, done properly, the first time, by a Microsoft Partner.
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What’s included
Licensing & tenant setup
The right SKU for every team member (Business Basic, Standard, Premium, E3, E5). No paying for what you don’t need; no missing what you do.
Migration from anywhere
From Google Workspace, on-prem Exchange, IMAP/POP3, Wix, IONOS, we’ve migrated dozens. Zero email loss; mailbox cutover usually overnight.
Security hardening
Apply the 12 settings every UK SMB should have on day one: MFA enforcement, Conditional Access, audit logging, anti-phishing, DKIM/SPF/DMARC.
SharePoint structure
Tenant designed for the way your team actually works. Document libraries, retention policies, sharing rules, not 200 chaotic OneDrives.
Teams Telephony
Replace your legacy phone system with Microsoft Teams Phone. Keep your numbers, cut your bill, take calls from any device.
Intune device management
Laptops and phones managed centrally. Lost device? Wipe it. New starter? Push apps and policies in 10 minutes, not 2 hours.
Why it matters
What changes for the business
Costs that make sense
Most clients arrive on the wrong M365 SKUs. We typically save 8–15% on annual licence spend just by right-sizing.
Stops being a chaos source
SharePoint that’s actually navigable. Mailboxes that hit retention policy without surprises. Sharing rules that prevent accidental data leaks.
Real customers
What clients say
★★★★★
“Andy from Initial IT has been prompt after our first enquiry, visited promptly and revised our Microsoft Outlook problems and suggested and supplied new hardware to update improve our IT arrangements.”
Trevor Barber
9. March, 2026 · via Google
★★★★★
“Good guys, knowledgeable and responsive. I changed over to Microsoft, largely because it’s safer. Lots of support whilst I learn to navigate the system. With a.i and fraudsters galore, it’s foolhardy not to take IT security seriously to secure your business and your life as a whole.”
Alex P
16. November, 2025 · via Google
UK-wide clients
Bigger business? See our UK consultancy page
This page covers Lichfield and the surrounding Midlands. For UK-wide clients up to 300 staff who need full Microsoft 365 consultancy (audit, migration, hardening, managed service), we run a separate service.
FAQs
Common questions about microsoft 365 & teams
Are you a Microsoft Partner?
Yes, we hold Solutions Partner designation and reseller status. We pass licence costs through at our partner price, no markup.
Will you migrate us off Google Workspace?
Yes. We’ve done many G Suite/Workspace → M365 migrations. Email, calendars, contacts and Drive content all migrate. Plan once, cut over once, done.
Can you set up Teams Phone for our office?
Yes, including porting existing numbers, building call flows, IVR menus, voicemail-to-email. Most setups are live within a fortnight.
What about Microsoft Copilot?
See our dedicated Copilot & AI page. Short version: yes, we deploy it, safely, with the right governance.
30-min IT review
Book your 30-minute IT & cyber review
30 focused minutes with Andy or one of our senior engineers. We’ll review your current setup, the gaps that would worry an insurer or auditor, and the highest-impact moves for your business in the next 90 days.
Prefer to talk now? Call 01543 524594 or email hello@initialit.co.uk.
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Your team
People who use Word, Excel, Outlook and Teams on a laptop most of the day.
Warehouse, shop floor, hospitality, part-time. Small mailbox, mostly phone.
accounts@, info@, support@ etc. Free in Microsoft 365 up to 50GB.
Your sector
Some sectors carry compliance pressure that pushes us straight to Business Premium for every office user.
Copilot
Safe-AI add-on on top of Business Premium. Skip if your SharePoint is not tidy yet.