We’re proud to share that Initial IT has been awarded the 2025 Global Recognition Award for excellence in IT service and cyber security. Internationally judged, awarded for sustained delivery to UK SMBs, and a recognition of the entire team’s work over the past 12 months.
What the award recognises
The Global Recognition Awards programme evaluates organisations across multiple dimensions: service quality, client outcomes, technical capability, growth and innovation. To win in the IT service and cyber security category, providers need to demonstrate measurable impact for clients, sustained service standards, and adoption of modern security thinking.
For us, the recognition reflects three things specifically:
- Cyber security delivery. Our managed-IT clients have weathered a year in which UK SMB attack rates climbed steadily, with no successful ransomware events on protected estates. That’s the result of layered defence: MFA, EDR, Conditional Access, immutable backups, and quarterly awareness training, applied consistently.
- Microsoft 365 expertise. Our migrations, Copilot rollouts and Cyber Essentials Plus deliveries have continued to land on time and below the budgets our clients expected.
- Client retention and satisfaction. Our 5.0 Google rating across 50+ reviews, plus our client-retention rate, were both factored into the assessment.
What this means for our clients
Awards are nice. What matters is whether the work behind them translates to real outcomes for the businesses we look after. Concretely:
- Faster, more reliable response to incidents.
- Cyber insurance renewals that get easier each year, not harder.
- Audit and tender questionnaires that go from “panic week” to a morning’s work.
- Senior people in our clients’ businesses spending less time worrying about IT and more time growing the business.
Thank you
To our clients: thank you for the trust. Awards reflect the standards you hold us to.
To our team: this is yours. Quiet, consistent excellence is the hardest thing to deliver in IT, and you do it every day.
Initial IT, 2025 Global Recognition Award winner for excellence in IT service and cyber security.