IT support & managed IT services in Derby
Specialist managed IT, cyber security and Microsoft 365 for Derby businesses, from on-site engineers a drive away in Lichfield, with a UK helpdesk and more than 20 years supporting East Midlands SMBs.
Specialist managed IT, cyber security and Microsoft 365 for Derby businesses, from on-site engineers a drive away in Lichfield, with a UK helpdesk and more than 20 years supporting East Midlands SMBs.
Derby is one of the country’s great engineering cities, with a world-class aerospace, rail and advanced manufacturing base and the deep supply chain that feeds it, alongside city-centre professional services and the businesses around Pride Park. The usual IT choice is a faceless national provider or a sole trader, and neither quite fits a serious operation.
We are a Lichfield-based team a straightforward drive up the A38 from Derby, with a proper UK helpdesk, engineers who come out to site, and a 5.0 ★ record built over more than twenty years with growing businesses across the East and West Midlands.
You get local responsiveness with the depth of a specialist managed IT firm. If you also run sites near Burton upon Trent or Uttoxeter, we cover those too.
Why Derby businesses choose us →One partner across managed IT, cyber security, Microsoft 365 and IT consultancy, so you stop juggling vendors and start getting outcomes.
We watch your systems and fix problems before you notice them, with a fast UK helpdesk and on-site visits when needed. Per-person pricing, no surprise bills, no “break-fix” gotchas.
Managed IT support →MFA, conditional access, dark-web monitoring, awareness training and Cyber Essentials prep, the controls insurers and auditors actually ask about.
Cyber security →Tenant migration, hardening, Teams telephony, SharePoint structure and Intune device management. Done properly, once.
Microsoft 365 →Office moves, infrastructure refreshes, M&A IT integration, vCIO and roadmap work for businesses planning their next growth phase.
IT consultancy →Safe, governed Copilot rollouts, with the data hygiene and access controls that stop AI exposing what it shouldn’t.
Copilot & AI →Specialist support for Derby-area legal practices, client confidentiality, Lexcel / SRA expectations, and the realities of legal IT.
Legal IT support →Resilient connectivity, secure remote and mobile access, modern identity, device management, and network separation between operational and office systems, for the aerospace, rail and advanced manufacturing firms and the supply-chain businesses across Derby.
Microsoft 365 done properly, Cyber Essentials certification, Teams telephony and a UK helpdesk that answers, for the accountants, solicitors, consultancies and family businesses around Derby city centre and Pride Park.
A free, no-obligation call with Andy or a senior engineer. Honest take on what’s working, what’s exposed, and what to fix first.
If we’re a fit, you get a written audit of your current IT and cyber posture, with specific, prioritised actions, not vague waffle.
Predictable per-person managed IT pricing from £47/person. Project work scoped and quoted up-front. No drip-fed surprises.
From our Lichfield office, our engineers cover Derby and the surrounding areas, with most issues fixed remotely and on-site visits planned in for hands-on work.
DE1, DE22
DE21, DE24
DE3, DE23
DE22
DE21
DE56, DE6
Outside these postcodes? We cover the whole West Midlands and Staffordshire area, just ask.
Our office is in Lichfield, a straightforward drive up the A38 from Derby. We are close enough to be on-site for East Midlands businesses without the overheads of a city-centre office.
Most issues are fixed remotely within minutes, and we plan on-site visits across the Derby postcodes when hands-on work is needed. The A38 keeps the city centre and Pride Park within easy reach.
No. We also support businesses in nearby Burton upon Trent, Uttoxeter and across the East and West Midlands, just ask.
Our sweet spot is Derby SMBs between 5 and 100 staff, the established and family-owned firms where IT really matters but a full in-house team is not practical.
That is most of our onboarding work. We handle the handover, document everything we inherit, and move you onto our managed platform with no gap in support. Most transitions complete within 30 days.
Managed IT support starts at £47 per person per month. Cyber security, Microsoft 365 and project work are priced by scope. See our pricing page for the detail.
30 focused minutes with Andy or one of our senior engineers. We will review your current setup, the gaps that would worry an insurer or auditor, and the highest-impact moves for your Derby business over the next 90 days.
Prefer to talk now? Call 01543 524594 or email hello@initialit.co.uk.
Accredited & award-winning