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IT support & managed IT services in Derby

Specialist managed IT, cyber security and Microsoft 365 for Derby businesses, from on-site engineers a drive away in Lichfield, with a UK helpdesk and more than 20 years supporting East Midlands SMBs.

A Derby IT partner, not a faceless helpdesk

An engineering city, with IT to match.

Derby is one of the country’s great engineering cities, with a world-class aerospace, rail and advanced manufacturing base and the deep supply chain that feeds it, alongside city-centre professional services and the businesses around Pride Park. The usual IT choice is a faceless national provider or a sole trader, and neither quite fits a serious operation.

We are a Lichfield-based team a straightforward drive up the A38 from Derby, with a proper UK helpdesk, engineers who come out to site, and a 5.0 ★ record built over more than twenty years with growing businesses across the East and West Midlands.

You get local responsiveness with the depth of a specialist managed IT firm. If you also run sites near Burton upon Trent or Uttoxeter, we cover those too.

Why Derby businesses choose us →
  • Lichfield-based, a drive up the A38 from DerbyPlanned on-site visits across DE1 and DE21 to DE24, with most issues fixed remotely first.
  • UK helpdesk, real engineersNo offshore call centre, no jargon. Senior engineers handle your problems from the start.
  • Cyber Essentials accredited & Microsoft PartnerThe certifications insurers, auditors and procurement teams expect, in writing.
  • Long-term partnerships, not lock-in contractsAverage client tenure is 5+ years. We earn the renewal every year.
Services for Derby SMBs

Everything a small businesses up to 100 person Derby business needs from IT

One partner across managed IT, cyber security, Microsoft 365 and IT consultancy, so you stop juggling vendors and start getting outcomes.

Managed IT support

We watch your systems and fix problems before you notice them, with a fast UK helpdesk and on-site visits when needed. Per-person pricing, no surprise bills, no “break-fix” gotchas.

Managed IT support →

Cyber security

MFA, conditional access, dark-web monitoring, awareness training and Cyber Essentials prep, the controls insurers and auditors actually ask about.

Cyber security →

Microsoft 365 & Teams

Tenant migration, hardening, Teams telephony, SharePoint structure and Intune device management. Done properly, once.

Microsoft 365 →

IT consultancy & projects

Office moves, infrastructure refreshes, M&A IT integration, vCIO and roadmap work for businesses planning their next growth phase.

IT consultancy →

Microsoft Copilot & AI

Safe, governed Copilot rollouts, with the data hygiene and access controls that stop AI exposing what it shouldn’t.

Copilot & AI →

IT support for law firms

Specialist support for Derby-area legal practices, client confidentiality, Lexcel / SRA expectations, and the realities of legal IT.

Legal IT support →
Derby-area sectors we know well

The kind of work we already do for businesses around Derby

Advanced manufacturing, engineering & supply chain

Resilient connectivity, secure remote and mobile access, modern identity, device management, and network separation between operational and office systems, for the aerospace, rail and advanced manufacturing firms and the supply-chain businesses across Derby.

Professional services & city-centre firms

Microsoft 365 done properly, Cyber Essentials certification, Teams telephony and a UK helpdesk that answers, for the accountants, solicitors, consultancies and family businesses around Derby city centre and Pride Park.

What you get on day one

A Derby IT partner that turns up properly

30-min IT review

A free, no-obligation call with Andy or a senior engineer. Honest take on what’s working, what’s exposed, and what to fix first.

Documented gap audit

If we’re a fit, you get a written audit of your current IT and cyber posture, with specific, prioritised actions, not vague waffle.

Clear, fixed pricing

Predictable per-person managed IT pricing from £47/person. Project work scoped and quoted up-front. No drip-fed surprises.

See pricing →
Areas we cover

Derby & surrounding areas

From our Lichfield office, our engineers cover Derby and the surrounding areas, with most issues fixed remotely and on-site visits planned in for hands-on work.

Derby city centre

DE1, DE22

Pride Park & Chaddesden

DE21, DE24

Mickleover & Littleover

DE3, DE23

Allestree & Darley Abbey

DE22

Spondon & Oakwood

DE21

Belper, Duffield & Mackworth

DE56, DE6

Outside these postcodes? We cover the whole West Midlands and Staffordshire area, just ask.

FAQs

Common questions from Derby businesses

Are you actually based in Derby?

Our office is in Lichfield, a straightforward drive up the A38 from Derby. We are close enough to be on-site for East Midlands businesses without the overheads of a city-centre office.

How fast can you get an engineer on-site?

Most issues are fixed remotely within minutes, and we plan on-site visits across the Derby postcodes when hands-on work is needed. The A38 keeps the city centre and Pride Park within easy reach.

Do you only cover Derby?

No. We also support businesses in nearby Burton upon Trent, Uttoxeter and across the East and West Midlands, just ask.

What size of business do you typically support?

Our sweet spot is Derby SMBs between 5 and 100 staff, the established and family-owned firms where IT really matters but a full in-house team is not practical.

Can you take over from our existing IT provider?

That is most of our onboarding work. We handle the handover, document everything we inherit, and move you onto our managed platform with no gap in support. Most transitions complete within 30 days.

What does it cost?

Managed IT support starts at £47 per person per month. Cyber security, Microsoft 365 and project work are priced by scope. See our pricing page for the detail.

30-min IT review

Talk to a Derby IT specialist

30 focused minutes with Andy or one of our senior engineers. We will review your current setup, the gaps that would worry an insurer or auditor, and the highest-impact moves for your Derby business over the next 90 days.

Prefer to talk now? Call 01543 524594 or email hello@initialit.co.uk.

Accredited & award-winning

Cyber Essentials Certified Industry award winner 2025 Industry award - Initial IT Industry award winner Global Recognition Awards 2025 FSB Federation of Small Businesses Member Lichfield & Tamworth Chamber of Commerce Member
Free · 2 minutes · No signup

How exposed is your Derby business to a cyber attack?

Take our free Cyber Security Health Check. Eight plain-English questions, your weakest area called out by name, and the three fixes that would move you furthest fastest. Tailored to UK SMEs.

Start the Health Check →

What you get

  • A 0 to 100 cyber security score
  • Your weakest category named
  • The top 3 things to fix first
  • How you compare to UK SMEs
Or try Managed IT Pricing Calculator See your monthly cost in 60 seconds Or try M365 Licence Audit Spot the wrong-tier licences in your tenant Or try AI Copilot Readiness Quiz See if your team is Copilot-ready