The Proof, Protection & Promise™ 90-Day Money-Back Guarantee
Choosing a managed IT provider is an important decision. Every new Initial IT managed service agreement includes a straightforward 90-day money-back guarantee, so you can see the value first and decide second.
Why we offer it
Choosing a managed IT provider is a big decision, and the proposals all look reassuring. We think the only honest way to prove we are the right fit is to let you see the service in action first, then decide whether to carry on.
Proof
We do not expect you to take our word for it.
During the first 30 days, we run our Microsoft 365 Audit and Optimisation Programme, which includes a detailed review of your tenant and the implementation of best-practice standards. It is around £5,000 of work, included in your onboarding.
By the end of month one, you can see tangible improvements, measured against our starting-point report.
Protection
Throughout onboarding and beyond, we work proactively to secure, improve and optimise your Microsoft 365 environment while supporting your team day to day.
The focus is on reducing risk, improving reliability and getting more value from the technology you already pay for.
Promise
We are confident in the service and the value it delivers.
If, within the first 90 days, you genuinely feel we have not delivered the value promised, you can cancel the agreement and we will refund the managed service fees paid during that period.
No arguments. No complicated terms. Just a straightforward commitment to delivering results.
What this means for your business
- ✓Complete peace of mind when getting started
- ✓A ~£5,000 Microsoft 365 Audit and Optimisation Programme included
- ✓Reduced business risk from day one
- ✓Continuous support and guidance
- ✓Ongoing improvement and protection
- ✓A genuine 90-day money-back guarantee
Our view
Partnerships should be built on trust and results, not contract terms. The Proof, Protection & Promise™ 90-Day Money-Back Guarantee is our commitment that you will see value quickly, experience the quality of our service first hand, and have complete confidence in your decision to work with Initial IT.