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The Initial IT blog

Practical, no-jargon thinking on managed IT, cyber security, Microsoft 365 and AI for UK SMBs.

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Plain-English IT thinking for UK businesses

Practical, no-jargon writing on managed IT, cyber security, Microsoft 365, AI and the things UK SMBs actually need to think about.

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9 Oct 2026 · 1 min read

You can get hacked without getting hacked: the FBI warning about Microsoft 365 device code phishing

The FBI warned about a Microsoft 365 phishing kit (Kali365) that walks past MFA. Here is how the attack works, the one rule for…

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8 Oct 2026 · 1 min read

AI at Work: Why ChatGPT Isn’t Business-Safe, and Why Microsoft Copilot Is

See why public AI like ChatGPT is risky for business data and how Microsoft Copilot delivers secure, compliant automation in Microsoft 365.

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7 Oct 2026 · 1 min read

Should your business use an AI voice assistant?

Modern AI voice assistants can answer routine calls naturally. Where they help, where they do not, and how to trial one without annoying your…

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6 Oct 2026 · 1 min read

Yet another performance boost for Windows 11

Microsoft is quietly making Windows 11 faster rather than piling in features. What is changing, and how to make sure your PCs actually feel…

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5 Oct 2026 · 1 min read

Could this be the future of cyber security?

Microsoft is testing AI agents that hunt for Windows security flaws before attackers find them. What it means, and why the basics still matter…

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4 Oct 2026 · 1 min read

Have your employees become AI “middleware”?

If your team spends the day copying data between apps so the AI tools can work, the tools are running them. How to spot…

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Business

3 Oct 2026 · 1 min read

Microsoft Teams Phone vs a dedicated cloud phone system: an honest comparison

We have deployed both for clients and we run a dedicated cloud phone system ourselves. Here is what each one actually does differently, and…

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3 Oct 2026 · 1 min read

Is your team already using AI tools you have never approved?

Business owners are often surprised by how much AI is already in use across their team. How unapproved tools arrive, why banning them backfires,…

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2 Oct 2026 · 1 min read

AI saves time, but do not let it flatten your personality

AI is very good at producing writing that is professional and entirely forgettable. For a smaller business, sounding like yourself is not a luxury,…

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Showing 1–9 of 73 posts

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 Trustindex verifies that the original source of the review is Google.  I’ve known Andy for a while now through my business networking and he is extremely knowledgeable on all things IT related.
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As a business owner, it’s a huge relief knowing our systems are secure and running properly without me having to chase or worry. Any issues are picked up quickly and explained in plain English, which makes a big difference.
What stands out most is how approachable and proactive they are. It never feels like a ticket has just been logged and forgotten. There’s always follow-through and a genuine sense they care about helping the business run smoothly.
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